Industry Awards Gala 2025

June 5, 2025

The CRRA Annual Award Gala recognizes excellence in the CRRA Membership and the Alberta Residential Rental Industry.

Join us for an unforgettable evening as we celebrate excellence in the rental industry and honour those who go above and beyond. It’s a night of glamour, recognition, and connection, where industry leaders, innovators, and trailblazers come together to toast their achievements. With elegant vibes, a delicious dinner, and an inspiring atmosphere, this is the ultimate event to celebrate success in style! Don’t miss your chance to be part of this prestigious occasion!

The winners are nominated and selected by fellow CRRA Members.  All nominations must be submitted by April 11, 2025.

AWARD CATEGORIES

Click an award to see the description.

Community Service Award

The Community Service Award recognizes an individual, organization, or company CRRA Member that has made a significant positive impact through community service, volunteerism, and charitable initiatives. This award honours those who go above and beyond to support and improve the well-being of residents, neighborhoods, and the broader community.

Gold Star Service Award

The Gold Star Service Award recognizes an outstanding Service CRRA Member who has demonstrated exceptional dedication to customer service within the residential rental industry. This award honours individuals or companies that consistently go above and beyond to provide reliable, professional, and high-quality service to clients and industry partners.

Eco-Initiative Award

The Eco-Initiative Award recognizes a current Owner Manager, Property Management, Not for Profit, or Service Member of the CRRA who has demonstrated exceptional commitment to environmental sustainability within the residential rental industry. This award honors those who implement innovative green practices, reduce environmental impact, and promote energy efficiency in rental properties.

Digital Marketing Excellence – Owner & Manager

The Digital Marketing Excellence Award recognizes an Owner Manager, Property Management , or Not for Profit CRRA Member that has demonstrated outstanding innovation and effectiveness in digital marketing and tenant engagement. This award honors those who utilize creative, data-driven, and impactful digital strategies to enhance brand awareness, improve communication with tenants, and drive business or organizational success.

Digital Marketing Excellence – Service

The Digital Marketing Excelence Award recognizes a CRRA Service Member who has demonstrated outstanding innovation and effectiveness in digital marketing strategies within the residential rental industry. This award honors individuals or companies that utilize creative, data-driven, and impactful digital marketing techniques to enhance brand awareness, improve client engagement, and drive business success.

Maintenance Person of the Year

The Maintenance Person of the Year Award recognizes an outstanding maintenance professional from a CRRA Owner Manager, Property Management or Not for Profit Member who has demonstrated exceptional skill, dedication, and customer service in maintaining residential rental properties. This award honors individuals who go above and beyond to ensure the safety, functionality, and comfort of rental communities while delivering excellent service to tenants and property owners.

Social Housing Provider of the Year

The Social Housing Provider of the Year Award recognizes a CRRA Not for Profit Member that has demonstrated outstanding commitment to providing safe, affordable, and well-managed housing for individuals and families in need. This award honors a provider that goes above and beyond in delivering high-quality housing, tenant support services, and community engagement initiatives.

Property Manager of the Year

The Property Manager of the Year Award recognizes an outstanding individual from a CRRA Property Management Member who has demonstrated excellence in managing residential rental properties. This award honours a property manager who upholds the highest standards of professionalism, client service, and community engagement while ensuring the efficient operation of rental properties.

Resident Manager of the Year

The Resident Manager of the Year Award recognizes an outstanding resident manager from a CRRA Owner Manager, Property Management or Not for Profit Member who has demonstrated exceptional dedication to property management, tenant satisfaction, and operational excellence. This award honors individuals who play a vital role in ensuring the smooth operation of rental properties while fostering a positive and welcoming living environment for tenants.

Service Member of the Year

The Service Member of the Year Award recognizes an outstanding individual or company who is a CRRA Service Member who provides exceptional support services to the residential rental industry. This award honors individuals whose dedication, expertise, and service have significantly contributed to the success of rental industry.

Small Landlord of the Year

The Small Landlord of the Year Award recognizes an outstanding an CRRA Owner Manager Member who manages 50 units or fewer and exemplifies excellence in property management, tenant relations, and community impact. This award honors a landlord who demonstrates professionalism, ethical business practices, and a commitment to providing quality housing.

Large Landlord of the Year

The Large Landlord of the Year Award recognizes an outstanding CRRA Owner Manager Member who has 51 units or more in their Alberta portfolio and demonstrates excellence in property management, tenant relations, and industry leadership. This award honors a landlord who upholds the highest standards of professionalism, ethical business practices, and community involvement while maintaining high-quality rental housing.

Outstanding Tenant Experience Award

The Outstanding Tenant Experience Award recognizes an individual or group from a CRRA Owner Manager, Property Management or Not for Profit Member that has demonstrated exceptional dedication to providing an outstanding rental experience for tenants. This award honors those who prioritize customer service, tenant satisfaction, and community engagement, creating a positive and supportive living environment.

Innovation Award

The Innovation Award recognizes a CRRA Service Member who has demonstrated exceptional creativity and forward-thinking solutions in supporting the residential rental industry. This award honors a professional or company that has introduced innovative products, services, or processes that improve efficiency, enhance landlord experiences, or advance the industry as a whole.

Building Renovation Award

The Building Renovation of the Year Award recognizes a residential rental property either owned or managed by a CRRA Owner Manager, Property Management or Not for Profit Member that has undergone significant renovations to enhance its aesthetics, functionality, sustainability, and overal tenant experience. This award honours a property that demonstrates exceptional improvements through upgrades, restorations, or repurposing while maintaining high standards of design and management.

Building of the Year

The Building of the Year Award recognizes a residential rental property either owned or managed by a CRRA Owner Manager, Property Management or Not for Profit Member that exemplifies excellence in management, tenant experience, design, sustainability, and overal community impact. This award honors a building that stands out for its outstanding maintenance, innovative features, and commitment to providing a high-quality living environment for its residents.

New Building of the Year

The New Building of the Year Award recognizes a new residential rental property either owned or managed by aCRRA Owner Manager, Property Management or Not for Profit Member that exemplifies excellence in design, innovation, sustainability, and tenant experience. This award honors a newly constructed building that sets a high standard for quality living, efficient management, and community impact.

2024 Winners

Industry Excellence Award – Steven Richards, Reggin Technical Services Ltd.
Community Service Award – Power Properties Ltd.
Gold Star Service AwardFountainhead Mechanical Inc.
Eco-Initiative AwardHarvest Recycling
Digital Marketing Excellence Owner & Manager – Astoria Asset Management
Digital Marketing Excellence Service – Fresh Focus Media
Maintenance Person of the Year – Lew Marsh, Calgary Heritage Housing
Social Housing Provider of the Year – Calgary Heritage Housing
Property Manager of the Year – Erin Radford, FirstService Residential
Resident Manager of the Year – Jemma Williams, FirstService Residential
Service Member of the Year – Kai Hochhausen, Servpro of Calgary South
Tenant Experience Award – Delphine Manklow, Calgary Heritage Housing
Landlord of the Year – Sandy Fransham, Calgary Heritage Housing
Innovation Award – Wyse Meter Solutions
Building Renovation Award – The Wellington, FirstService Residential
Building of the Year – Brio, Boardwalk Rental Communities
New Building of the Year – Blume, Remington Development Corp.