Next Seminar & Luncheon: Thursday, NOVEMBER 20th, 2025
Seminar: 9:00 am to 11:00 am
Speak, Write, Resolve:
A Landlord’s Guide to Effective Communication
- Professional vs. personal tone with tenants
- How poor documentation can affect court outcomes
- Mandatory notice requirements under the Residential Tenancies Act (RTA)
- Storing emails, text messages & written notices as records
- Strategies for de-escalating tense conversations
- Common mistakes landlords make in communication/documentation
- How poor documentation can lead to costly outcomes
Presented by: TBA